As soon as you click “Submit Order”, a Sing Young representative receives and processes your order in the following manner:

1. Your items are collected from our 10,000+ sq. ft. warehouse. Sing Young is one of the largest karaoke distributors on the West Coast. So you can bet we have what you need in stock. If for some reason we are out of stock on your item, we will email you with alternative options such as substitutions, back order, or refund.
2. Once all items are gathered, the shipping department takes over. Depending on your chosen method of shipping, your order is packaged and released onto the next UPS truck or sent to the post office.
3. Tracking numbers are now available through both UPS and the US Post Office. The difference is that the US Post Office does not guarantee delivery. This tracking number is emailed to you from our Shipping Department.

OPTION #1: UPS (United Parcel Service)
Most orders are shipped by UPS. They have a consistent performance rating as the most reliable shipper. UPS operates on a “Business Day” schedule. This means they do not pick up or deliver on Saturdays, Sundays, nor holidays. The chart below is an estimated time frame of various UPS shipping methods. Also, please note that UPS will not ship to P.O. Boxes.

UPS Ground: 5 - 7 Business days.
UPS 3-Day Select Air: 3 Business Days
UPS 2nd Day Air: 2 Business Days
UPS Next Day Air 1 Business Day

OPTION #2: USPS Priority Mail
This is the most economical service with fast service for shipments to Hawaii or Alaska, International Shipments, or for APO/FPO orders.